Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.
Track the progress of tasks from one location
BugHerd sends all feedback to a kanban style Task Board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.
Gather feedback on live site from your customers
The Public Feedback tool allows you to gather ongoing feedback from visitors of your website, without requiring a log in.
Integrate with existing PM workflows
Fit BugHerd into your workflow seamlessly with a range of integrations. Send feedback and bug reports to your existing project management, customer support or other tool of choice.
"BugHerd enables our customers to open a direct line of communication with our team."
Craig Lappin-Smith, Project Manager
Simplify communication between stakeholders and internal digital teams
Stakeholders love adding notes to websites using BugHerd and knowing that their feedback is seen and actioned.
Technical info from non-technical people
BugHerd includes information such as operating system, browser and CSS information when clients provide feedback.
Speed up QA and Acceptance testing
Get websites live faster by simplifying client feedback during acceptance testing. Users can log bugs instantaneously. BugHerd lets clients pin feedback directly to website elements and provides the contextual information to resolve any issues fast.
Improve collaboration and communication across remote teams
Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office.
Our customers say the nicest things!
"You don't have to be specific because we get a screenshot. I'll know what you're talking about."