BugHerd for Web Development Agencies

Easy bug tracking for complex websites

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Join 10,000+ companies, 350,000+ users across 172 countries.

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Capture the website feedback, no matter the platform

BugHerd let's you track bugs and manage website feedback from one central location.

What BugHerd does for...

Capture context, reduce follow up questions on website builds

Spend less time wading through confusing email chains or convoluted spreadsheets. BugHerd pins feedback to the page and includes all the information you need to make it actionable.
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Track the progress of tasks
from one location

BugHerd sends all feedback to a kanban style Task Board, where you can triage feedback, assign tasks, add comments and track the progress of work to completion.

Integrate with existing PM workflows

Fit BugHerd into your workflow seamlessly with a range of integrations. Send client feedback and bug reports to your existing project management, customer support or other tool of choice.
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Our customers say the nicest things!

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"I use BugHerd all day every day. It has sped up our implementation tenfold."

Ashley Groeneveld,
Implementation Project Manager

Technical info from non-technical people

Remove vague feedback. When clients pin feedback using BugHerd, technical information such as browser, operating system and selector information is captured. Everything you need to replicate and resolve bugs.
technical info captured with bugherd
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Speed up QA and Acceptance testing

Get websites live faster by simplifying client feedback during acceptance testing. Users can log bugs instantaneously. BugHerd lets clients pin feedback directly to website elements and provides the contextual information to resolve any issues fast.

Improve collaboration and communication across remote teams

Know what everyone in the team is working on, what's complete and what needs picking up. BugHerd helps add visibility to your team, especially if you're not in the same office.
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Our customers say the nicest things!

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"You don't have to be specific because we get a screenshot. I'll know what you're talking about."

Emily Von Sydow,
Web Development Director

Simplify communication between design and development

Provide design feedback for the team. Pin feedback to the element on a page. BugHerd includes a screenshot that you can annotate to ensure pixel perfection.
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public feedback

Gather ongoing feedback for your clients' websites, after they go live

The Public Feedback tool allows you to gather ongoing feedback from visitors of your website, without requiring a log in.

Our customers say the nicest things!

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"The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers."

Daniel Billingham,
Senior Product Designer
Try BugHerd Now
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“BugHerd probably saves us
at least 3-4hrs per week.”
— Emily VonSydow,
Web Development Director @ Bop Design

How much time and money can BugHerd save you?

Company rate is how much your company charges clients per hour.
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Feedback timeframe is the duration your company allows for, during QA and UAT.
BugHerd could save you
on your next project:
On average, BugHerd saves each team member 2 hours of admin work per week during the feedback process.
* ROI information is illustrative only.

How we stack up against other bug tracking tools 🏅

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Best Bug Tracking
Software 2021

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Bug Tracking Software Emerging Favourites 2021

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Category Leaders 2021:
Bug Tracking

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Front Runners 2022:
Bug Tracking

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Best Ease of Use 2021

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Users love us

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High Performer 2022

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Product Management
High Performer 2022

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High Performer
Winter 2023

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High User Adoption
Winter 2023

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Bug Tracking Shortlist Software Report 2022