“A no-brainer purchase for any agency or development team” – Mark B, Developer

The best bug tracking tool & visual feedback software

BugHerd is the best tool to collect, organise and act on website feedback. It's bug tracking software that's like sticky-notes on a webpage.

Start your 14-day free trial
Have questions about BugHerd? Book a demo.
hero image

Don't waste time wading through unclear, unactionable feedback.

icon play video
BugHerd explained in 60 sec

Being the best bug tracking software is a lofty claim. But these companies tend to agree👆.
Join 10,000+ companies, 350,000+ users across 172 countries.

arrow icon

How do you currently handle website feedback?

previous solution hero image

BugHerd vs spreadsheets

close button
What do your clients/stakeholders think about filling in rows of information in a spreadsheet, when giving website feedback or reporting bugs?
Sounds pretty laborious to us! Especially when you consider all the information you need to capture in order for a web developer to find it useful – such as what page, where on the page and which browser or device to name a few.

Here is where BugHerd comes in…

BugHerd lets you track bugs and collect website feedback by pinning the feedback directly onto elements on a webpage.

With one simple click, all the technical information behind that feedback is captured, such as browser, operating system, screen resolution and more.

Your clients will love how simple it is to give website feedback through BugHerd, and your development team will have all the context they need. 🙂
image of customer
Angela McElroy

Solutions Team Lead

icon of review source

"Bugherd allows us to capture bugs on our web builds, then we organize the issues by features, and then assign developers to the tasks.

We got out of spreadsheets and into a workflow that empowers development team members to work through bugs efficiently and everyone to have eyes on the progress."

Ready to make the switch?
Pin feedback directly to elements on a webpage.
icon included
icon not included
Instantly capture the context of the feedback.
icon included
icon not included
Manage tasks through to completion with an inbuilt kanban-like Task Board.
icon included
icon not included
Record your feedback with video.
icon included
icon not included

BugHerd vs email

close button
Do you have a client that loves sending through website feedback via email? And do you love it equally?
If the answer is no – and we’d strongly like to believe that’s your answer – then BugHerd can help.

We know that collecting feedback via email is rife with problems. As the email chains get longer, or multiple emails with the same subject line bombard the inbox, valuable feedback can sometimes slip through the cracks.

BugHerd lets you collect website feedback and track bugs by pinning the feedback directly onto elements on a webpage. With one simple click, all the technical information behind that feedback is captured, such as browser, operating system, screen resolution and more.

Say goodbye to those long email back and forths, and wading through unclear and unactionable feedback. 👋
image of customer
Byron F

 

icon of review source

"This tool is so easy to use and so helpful. It completely cancels the insanely long email threads, confusion, etc of trying to see exactly what your client sees and figuring out how to fix it. "

Ready to make the switch?
Pin feedback directly to elements on a webpage.
icon included
icon not included
Capture the context of the feedback and avoid unclear and unactionable feedback.
icon included
icon not included
Manage tasks through to completion with an inbuilt kanban-like Task Board.
icon included
icon not included
Record your feedback with video. 🎥
icon included
icon not included

BugHerd vs PM tools

close button
If you’re currently tracking bugs and website feedback through project management tools such as Trello, Asana or Jira, then BugHerd is the perfect extension for that process.
While those tools excel in the management portion of the feedback process, BugHerd can make it easier to capture the feedback and provide an extra layer of context.

Using BugHerd, you’ll be able to collect all the technical information behind your feedback with just one simple click, such as screenshot, browser info, operating system, screen resolution and more.

Simply pin the feedback to the webpage and BugHerd takes care of the rest.

Save your clients the stress of learning the ins and outs of your project management tool. Your clients will love how simple it is to give website feedback through BugHerd.
image of customer
Nicholas S.

 

icon of review source

"Feedback directly on page. Clear what the feedback responds too. Integrated directly into the site vs solutions like trello that cause you to enter details separately."

Ready to make the switch?
Pin feedback directly to elements on a webpage.
icon included
icon not included
Capture the context of the feedback with just one click.
icon included
icon not included
Record your feedback with video. 🎥
icon included
icon not included
See how BugHerd can work with other PM tools:

BugHerd vs other website feedback tools

close button
BugHerd has created the simplest experience for capturing bugs and website feedback for developers, designers, project managers and clients. There’s a reason why BugHerd has a loyal customer base of 350,000+ users worldwide.
We are spurred by our one simple commitment: That is, to build the best product in the entire freaking universe for collecting and managing website feedback.

BugHerd has been the top-of-mind bug tracking and website feedback tool for over 12 years. And we’re not slowing down. 🚀
Ready to make the switch?
See how BugHerd differs from:
image of customer
Sam W.

 

icon of review source

"Having tried BugHerd competitors, I have found BugHerd easier to use, for creating, updating, and archiving tasks, BugHerd wins out every time. One of my favourite features is the script that you put on your website to track your personal tasks while visiting the website, giving you little markers over HTML elements that are affected by tasks you have been assigned to."

Signing up is simple

All you need to know

Report website bugs in seconds

BugHerd's simple bug tracking tool sits on top of your website and lets you log a bug instantaneously.

Your feedback and comments are pinned to the element, letting your team access it directly from the webpage. Website bug tracking has never been easier.
image of feedback experience

BugHerd is more than just the best bug tracking tool

Get the data you need to resolve bugs and feedback fast. The BugHerd sidebar is more than a bug tracking tool - it provides the metadata you need, such as browsers, operating systems, exact URL, even screen resolution.

It also helps you review the feedback you’ve given. View your own list of bugs and feedback, or see the entire team's.You can also change due dates, set a severity, assign a bug, add comments, or attach additional files to your feedback and bug reports.
image of task detail feature

The bug tracking software that centralises feedback management

No more vague emails or spreadsheets of feedback and bugs. All the feedback is sent directly to the task management board, complete with screenshots, browser, OS & CSS selector information.

BugHerd lets you easily manage all the changes for a website from one central location. No more missed feedback with this simple website feedback tool. With this simple website feedback tool you and your team can have all the feedback received, captured and actioned stored in one place.

Keeping you, your team and your stakeholders happy.
image of task board

Integrate BugHerd's simple bug tracking tool with other project management tools

Looking to integrate our bug tracking tools into your workflow seamlessly? BugHerd is designed to be a complete all-in-one solution for managing website feedback, but some teams prefer to integrate with tools they previously used for resolving bugs and issues.

BugHerd integrates with a range of project management, customer support and CRM tools. Send as much or as little information as you desire between BugHerd and these tools.Find out more about our native integrations and see how you can extend BugHerd through Zapier integrations into solutions such as Jira, Trello and Asana.
full suite of BugHerd integrations

Switching to BugHerd is easy.
Just ask around.

image of customer
Sam Duncan 📱📏 🌱

@SamWPaquet

icon of review source

"@bugherd where have you been all my life??

We just migrated our bug tracking over from Asana and have at least halved our software testing time time🪳👏📈. "

image of customer
Ashley Groenveld

Senior Product Designer

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

image of customer
Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

image of customer
Mark B

Developer

icon of review source

“A no-brainer purchase for any agency or development team.”

image of customer
Kate L

Director of Operations

icon of review source

"Vital tool for our digital marketing agency.”

image of customer
Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

image of customer
Daniel Bellingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

image of customer
Chris S

CEO & Creative Director

icon of review source

“Our clients LOVE it”

image of customer
Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

How we stack up against other bug tracking tools 🏅

award icon

Best Bug Tracking
Software 2021

DIGITAL.COM
award icon

Bug Tracking Software Emerging Favourites 2021

CAPTERRA SHORTLIST
award icon

Category Leaders 2021:
Bug Tracking

GARTNER: GETAPP
award icon

Front Runners 2021:
Bug Tracking

GARTNER: SOFTWARE ADVICE
award icon

Best Ease of Use 2021

CAPTERRA
award icon

Users love us

G2
award icon

BugTracking
High Performer 2022

G2
award icon

Product Management
High Performer 2022

G2
close button