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BUGHERD AND JIRA BUG TRACKING TOOL

Combine BugHerd with Jira for the ultimate bug tracking tool

Jira is one of the most popular project management and bug tracking tools. Adding BugHerd makes it easy for your clients and team to give feedback and report bugs on websites and apps.
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Simplify visual feedback for your clients with BugHerd and boost your team reporting with Jira's powerful project management capability.👇 

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Simple, visual bug reporting from BugHerd + the power of Jira

Both BugHerd and Jira can be described as bug tracking tools. However, the way they’re designed and who they’re designed for differs radically. Learn more about how to use Jira bug tracking tools, with the help of BugHerd.

BugHerd provides a simple way for your team and clients to track bugs and provide feedback on web projects. It has a point and click interface, making it easy for even non-technical users to master.

Even if you use Jira as your main source of project management, BugHerd makes it very easy for anyone outside your team to provide feedback without the need to create tickets in Jira. Plus BugHerd makes it easy to resolve bugs and action feedback by providing the information you need in the task. Technical information such as the browser, Operating System, even the element the feedback is attached to is captured in BugHerd.
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So how can you use BugHerd as a simple bug tracking tool for Jira? To help out, we've answered the most commonly asked questions.
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What is a Jira bug tracking tool?
Jira software was originally designed as a bug and issue tracking tool. Beloved in the developer community, it has extended to become a management tool for work and projects. While Jira is still used for bug tracking and task management, it is increasingly popular for project management, product management and requirements and test case management. It’s particularly useful for software development when working with Agile methodologies due to its configurability and customisation. Interestingly JIRA comes from the Japanese word "Gojira" which means Godzilla.
Is BugHerd a bug tracking tool?
Like Jira, BugHerd began as bug tracking software, but has shifted to being a website and application review and feedback tool.
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
What are the differences between Jira and BugHerd?
Developers describe BugHerd as “simple issue tracking for web developers”. It’s a layer over a website where bugs can be captured and managed without the reporter needing to include technical information such as their operating system or the browser they’re using. This simplicity makes it incredibly easy to use with clients who may or may not have the same technical appreciation as the web development team.

Jira helps “plan, track and release great software”. While it began life as a Jira bug tracking tool, it has evolved into a powerful work management tool for agile software development teams. It breaks sizable projects down into manageable chunks of work and helps development teams ship faster to customers. Entire projects work from early requirements through to test case management can be tracked and reported on using Jira.

Like a lot of powerful tools, it can be overwhelming to those who don’t use it frequently, and getting customers with little technical knowledge to report issues and bugs through Jira bug tracking tool can be challenging. BugHerd can help with that challenge, it's the perfect bug tracking tool for Jira.
What do I need to install?
You need to have current plans for both Jira and BugHerd to integrate them. You will also need to have a project set up for BugHerd.

You are nearly there. BugHerd is the ideal bug tracking tool for Jira.
Can I integrate BugHerd with other existing tools?
BugHerd integrates natively with Jira, Asana, Trello, Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools too.
What information can be transferred between BugHerd and Jira?
Send tasks, along with all the technical information such as browser, operating system, element plus the screenshot from BugHerd to Jira.

You can also choose to sync comments and update statuses between BugHerd tasks and Jira issues.

Send feedback tasks from BugHerd to create a new Jira issue, or link tasks to an existing Jira issue.
Can I see the screenshot in Jira?
Yes. Integrating BugHerd with Jira means that the screenshot, along with all the other technical information will be sent to Jira from BugHerd.
Can I close tasks in Jira and have them close in BugHerd?
Yes. You can choose to close Tasks in BugHerd when they are closed in Jira.

Benefits and Advantages of using our Jira Bug Tracking Tool

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BugHerd makes reporting bugs easy, even for non-technical people.

image of the technical information captured by bugherd

BugHerd captures the technical information that's usually manually entered into Jira.

image of screenshots being sent into jira

BugHerd screenshots are included in the Jira ticket for easy developer viewing.

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BugHerd integrates with your development team's existing Jira processes.


Integrate BugHerd with Jira in 3 easy steps

You don't need to know a line of code to be able to integrate BugHerd with Jira to create the ultimate Jira bug tracking tool.

Simply connect your BugHerd project to your Jira project, choose an epic if you desire, then select when and how your BugHerd tasks are sent to your Jira project.
Step 1:
Link your BugHerd project to Jira from the Integrations page in BugHerd.
Step 2:
Link your BugHerd project to your Jira project. You can also select to link to an epic in Jira.
Step 3:
Choose when and how you send BugHerd tasks to Jira, and what information you want updated and when. You're in control.
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