PUBLIC FEEDBACK TOOL

A dead simple customer feedback widget

BugHerd’s Public Feedback tool is a customer feedback widget that you can install on your live website, allowing you to collect and manage website feedback from your users and website visitors.

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Join 10,000+ companies, 350,000+ users across 172 countries.
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How it works

Ready to give it a go? Sign up for a 14-day free trial with BugHerd.
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Or you can book a demo with BugHerd to find out if it's right for you.
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Sign up button broken? Customers can’t find the info they need? Find out fast with the Public Feedback tool.

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Customer Feedback Widget that lets your customers pinpoint any problems on your live website.

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Manage your customer feedback in BugHerd’s Task Board & stay up to date on the workflow.

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Integrate with other tools such as Slack and Zapier.

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Our customers say the nicest things!

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"The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers."

Daniel Billingham,
Senior Product Designer
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Best Bug Tracking
Software 2021

DIGITAL.COM
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Bug Tracking Software 
Emerging Favourites 2021

CAPTERRA SHORTLIST
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Category Leaders 2021: 
Bug Tracking

GARTNER: GETAPP
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Front Runners 2021: 
Bug Tracking

GARTNER: SOFTWARE ADVICE

Your questions answered about BugHerd

BugHerd collects visual feedback, complete with a screenshot, annotation and metadata, making it a great tool for website content writing and reviewing. 

BugHerd offers an all-in-one solution for tracking and managing content feedback. The feedback is sent directly into BugHerd’s Task Board, a kanban-like environment for website content management teams to manage and act on the feedback.

Take a look at the list of the frequently asked questions (right) to get to know BugHerd better.

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Do I need to install anything?
There’s two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
Do my visitors/users need to install anything?
No they don't 🙂
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
Is BugHerd free?

You can try BugHerd free on a 14-day free trial.

Can I send the customer feedback to other tools such as Slack or JIRA?
BugHerd integrates natively with Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools, including Jira, Asana, Trello and many other project management tools.