BugHerd LogoBugHerd Logo
Awarded Capterra Best Ease of Use 2021 see all awards

Make website reviews effortless with the easiest bug tracker and feedback tool.

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BugHerd is the best tool to collect, organise 
and act on website feedback.

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No steep learning curve for your clients to give website feedback with BugHerd.

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Get 20% off your first 3 months of BugHerd.

Start your 14-day free trial


BugHerd’s website feedback tool significantly reduces the time your team spends on wading through unclear, unactionable feedback.

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BugHerd explained in 60 seconds
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BugHerd explained in 60 seconds

Join 10,000+ companies, 350,000+ users across 172 countries.

See what they have to say about us
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What BugHerd does for...

Project Managers
Design & Development teams
Clients


BugHerd for Project Managers

Do you often play the conduit between your client(s) and your web development team?
Then BugHerd is the perfect platform for your new website communication.

Try BugHerd now
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Website feedback with a simple point and click.

BugHerd pins feedback directly to the elements on your website, making it dead-simple to use for QA and UAT.

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Get visibility of your team’s progress on project work.

Website feedback is sent to BugHerd’s kanban-style Task Board.

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Integrate BugHerd into your existing project management tools.

BugHerd integrates with tools such as Slack, WordPress and GitHub natively. 

You can also send your BugHerd feedback to tools such as JIRA and Basecamp, via Zapier integration.


BugHerd for Design and Development teams

BugHerd allows design and development teams to collect, manage, and act on website feedback.

Try BugHerd now
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Make QA testing quick and simple.

Forget detailed write ups. BugHerd captures the context with a simple point and click.

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Technical info from non-technical people.

BugHerd makes website feedback visual and contextual by providing a screenshot/video, along with info such as screen resolution, browser, OS, CSS selector data, and more.

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Mark up feedback where annotations serve better than words alone.

The screenshots captured in your BugHerd feedback can be annotated with the 'Annotate Screenshot' feature.a


Your clients will love BugHerd too.

Try BugHerd now
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Make UAT a breeze for your clients and your team.

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No steep learning curve. BugHerd’s point and click style makes it incredibly easy for your clients to provide feedback for website projects.

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Maintain a goodworking relationship with your client by ensuring client feedback is heard and handled smoothly.

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Our customers say the nicest things!

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“Compared with sending back & forth emails, our new process has easily improved efficiency by more than 25%."

Chris Uzzo,
CEO/Founder
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“BugHerd probably saves us at least 3-4hrs per week.”

Emily VonSydow
Web Development Director
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"Without BugHerd, there'd have definitely been some lengthy phone calls with the client to explain exactly what they wanted to change!"

Gary Tattersall
eCommerce and QA Manager
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"I use BugHerd all day every day. It has sped up our implementation tenfold."

Ashley Groeneveld
Implementation PM
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How we stack up against other bug tracking tools 🏅
‍

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Best Bug Tracking
Software 2021

DIGITAL.COM
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Bug Tracking Software Emerging Favourites 2021

CAPTERRA SHORTLIST
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Category Leaders 2021:
Bug Tracking

GARTNER: GETAPP
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Front Runners 2022:
Bug Tracking

GARTNER: SOFTWARE ADVICE
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Best Ease of Use 2021

CAPTERRA
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Users love us

G2
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BugTracking
High Performer 2022

G2
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Product Management
High Performer 2022

G2
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High Performer
Winter 2023

G2
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High User Adoption
Winter 2023

G2
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Bug Tracking Shortlist Software Report 2022

CAPTERRA
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Your questions answered about BugHerd

Do I need to install anything?
There’s two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
Does BugHerd include screenshots?
Yes, BugHerd snaps a screenshot of each bug as you report it. This helps whoever is fixing the bug to know exactly where the bug is and what is happening.
What technical information does BugHerd capture?
In addition to a screenshot, BugHerd captures which operating system and browser the reporter is using. BugHerd also captures screen resolution, making it easy to see if the issue is desktop or mobile based. BugHerd also captures the page URL of the bug and selector information, making it easy to pinpoint bugs.
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
Is BugHerd free?
You can try BugHerd for free on a 14-day trial.
Can I integrate BugHerd with existing tools?
BugHerd integrates natively with Slack, GitHub and Wordpress. Using Zapier or Integromat, you can integrate BugHerd with thousands of other tools, including Jira, Asana, Trello and many other project management tools.
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