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Overview

Discover the best way to get feedback from your clients

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Easy website annotations

Get clear, actionable feedback from your clients

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Feedback on designs & deliverables

Discover the best way to get feedback from your clients

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Actionable bug reports

Automatically capture the technical data to resolve bugs

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Integrated kanban board

View and manage tasks in one place.

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Video feedback 🎥

Record and share interactive feedback sessions.

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Public feedback

Get feedback from all website visitors

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Featuresnav dropdown
OverviewEasy website annotationsFeedback on designs & deliverables NEWActionable bug reportsIntegrated kanban boardVideo feedback 🎥Public feedback
Integrationsnav dropdown
All integrations (15)AsanaJiraTrelloLinearWordPressLambdaTestFirmaoMake
Pricing
Who BugHerd is fornav dropdown
Marketing agencies POPULARWeb development agencies POPULARIn-house teamsUAT testing POPULARWebsite feedback POPULARBug tracking POPULAROnline proofing NEWOnline Learning POPULAReCommerceCustomers stories
Blog
Help & Supportnav dropdown
Help DocsAPI DocsHow-To VideosContact usBook a DemoStatus
Start free trial
Book a demo

BugHerd
Bug Tracking Tool

Built to deliver bug-free websites.

Collect, manage and resolve website bugs all from one location.

Start your 14-day free trial
Have questions about BugHerd? Book a demo.
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No credit card required.

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BugHerd explained in 30 seconds

BugHerd makes bug tracking easy

Bug reporting without leaving the website

Clients simply click and report on bugs directly on the website as they review it.

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All the technical information captured

BugHerd captures and logs all the info you need including technical data like browser and operating system.

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Integrates with the tools you use

Integration with popular dev tools such as Jira, GitHub and Zapier makes managing bug reports super quick.

Join 10,000+ companies, 350,000+ users across 172 countries.

See what they have to say about us
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Watch BugHerd in action

Simply click on the green dots to see how BugHerd works 🟢

Pinpoint website feedback or website bug

Who BugHerd is for

BugHerd is an all-in-one website feedback tool and bug tracker, designed for web development teams and championed by: Web developers and software teams, designers, project managers and anyone involved in the website development process.

BugHerd is an issue tracking tool that helps turn vague feedback into clear bug reports - helping prioritise and assign bugs to your team for resolution. It makes it easy for reviewers to report bugs and development and design teams to resolve them quickly and efficiently.

For clients, it's a fool-proof way to leave valuable feedback and point out website issues without learning a complicated defect tracking system.

For project managers, it's an end-to-end website project management software that makes collecting and managing feedback on designs and websites simple, saving hours of wasted time in follow ups.

Benefits of BugHerd as a
bug tracking software

Get bug reports effortlessly

With BugHerd it's easy for both technical and non-technical users to report bugs. They can simply pin their feedback directly onto the specific section of a website; reporting bugs right where they occur on the page.

This makes it easy for clients to collaborate effectively with web dev team members. No more cumbersome email exchanges or external documentation! BugHerd ensures that every bug report is both contextually relevant and actionable, significantly streamlining project workflows and enhancing collaboration.
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Timothy O

Sr. Digital Experience Developerr

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“Users can tag any portion of a site and quickly say what is wrong. They don't need to give us more information about their device, browser, URL, etc.”

Find out more

Save hours of follow up time

Know exactly what the bugs are with clear, actionable feedback from bug reporters and clients. BugHerd automatically captures the technical metadata like browser, operating system, exact URL, screen resolution, and even the element where the problem occurs.

You’ll save you time by eliminating the tedious back and forth with your clients for this type of information.  BugHerd is the issue tracking system that stops you wasting hours getting answers.
Find out more
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Manage all bug reports from one place

All bug reports are turned into trackable tasks on your Kanban task board. Having all bugs in one central location makes it easy to see how much work is required on a project.

The user-friendly Kanban-style board allows you to bring all the feedback into one location, and having all issues and bugs in one location makes it easy to prioritize bugs, assign bugs to team members and deliver customer value. 

View your own list of bugs and feedback, or see the entire team's.
Find out more

Integration with popular web development tools and more

BugHerd integrates seamlessly with a range of web dev, project management, customer support and CRM tools such as Slack, Jira, Trello, Asana, Git Hub and Zapier and many more, ensuring smooth communication and collaboration across platforms.

Send as much or as little information as you desire between BugHerd and these tools to ensure swift bug resolution and keep your projects moving.
View all integrations
full suite of BugHerd integrations

BugHerd makes bug tracking easy

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Minimal set up for a fast start

Get BugHerd's browser extension or install using a script and track bugs quickly and easily.

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Real-time notifications

Ensure the right people are notified at the right time with real-time notifications. Get updates when the status of a task changes, never miss another bug report and keep communication flowing with the team.

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User access

Choose who has access to what in BugHerd. Just want clients to report bugs without seeing the Task board or team comments? Can do. BugHerd lets you choose the visibility settings so that each team is able to focus on the part of the project they are working on.

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Security and privacy

BugHerd takes the privacy and security of our clients' data very seriously. We are committed to providing a secure environment and applying best practices to minimise risk. The platform is designed to protect your data from threats by applying security principles at every layer, while maintaining high performance. Read more about BugHerd's security.

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Customise to suit

Get out of your spreadsheet and into custom workflows that work for you. Set up each project the way you want. Add who you want to each project. Make BugHerd your own by adding your logo.

Using BugHerd for Bug Testing is easy.
Just ask around.

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Angela T

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"We got out of spreadsheets and into a workflow that empowers development team members to work through bugs efficiently and everyone to have eyes on the progress.”

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Michelle T

Owner

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"My go-to tool for tracking bugs, edits, and getting a site through launch”

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??
‍
We just migrated our bug tracking over from Asana and have at least halved our software testing time time🪳👏📈. "

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

Read case study
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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about BugHerd and the bug tracking process.

How does BugHerd help in bug tracking?
A bug tracking tool or issue tracker, such as BugHerd, is a specialized bug tracking system designed to record and track website or software bugs.BugHerd can be used during website and software development projects to help you, your team and your clients find bugs and provide feedback during design, development, testing or post launch.

During the development process, BugHerd makes finding, reporting and managing bugs easier, saving you hours of work. It simplifies your QA (Quality Assurance) and UAT (User Acceptance Testing) stages, making sure your website or web app are bug free.
What makes BugHerd different from other bug tracking tools?
BugHerd stands out with its unique visual feedback system. It provides a simple and intuitive way for users to highlight and report issues directly on the website, reducing communication gaps between teams and stakeholders. BugHerd is simpler to use than many other software development tools.
Is BugHerd suitable for my development team's workflow?
BugHerd is designed to integrate seamlessly into various workflows. It works well for agile dev teams, web developers, and project managers looking for an efficient way to track and resolve bugs.
Does BugHerd integrate with other project management tools?
Yes, BugHerd integrates with popular tools like Jira, Trello, and Asana, making it easy to incorporate bug tracking seamlessly into your existing workflow.
What level of support does BugHerd provide?
BugHerd offers various support options, including email support, in product help documentation, and video guides. Deluxe and Enterprise plans also include priority support for quicker issue resolution.
How can BugHerd enhance collaboration among team members?
BugHerd facilitates collaboration by providing a centralized platform for bug tracking and communication. Team members can easily comment on tasks, attach files, and work together to resolve issues efficiently.
What is the pricing structure for BugHerd?
BugHerd offers different pricing plans to accommodate various team sizes and needs. You can find detailed information on the pricing page of the BugHerd website. BugHerd also includes a free 14 day trial.
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